What is an AI-Powered Chatbot?

An AI-powered chatbot or an AI chatbot is a conversational program within a website or an app that simulates human interactions with the users. AI-powered chatbots were initially designated for customer services, and now they are used as multifaceted business cases form customer communication to internal stakeholder interaction. These chatbots utilize artificial intelligence (AI) techniques, such as natural language processing (NLP) and machine learning, to understand and respond to user inputs. They can handle more complex conversations and improve over time through learning from interactions.

Our Team

At MacBot AI, our team consists of visionary leaders and expert professionals dedicated to driving innovation, growth, and excellence in artificial intelligence. Each member brings unique skills and experiences, ensuring we stay at the forefront of technological advancements and deliver exceptional value to our clients.

Palash Sarkar

Co-founder Director

A visionary leader passionate about leveraging cutting-edge AI technologies to drive transformative solutions and empower organizations to thrive in the digital age.

Padmakar Shukla

Co-founder Director

A strategic leader driving innovation to achieve business goals and bring the most advanced tools and technology to keep the business ahead in the curve.

MacBot AI’s - Chatbot Solutions & CBaaS Plans

MacBot AI’s offers a range of chatbot development and CBaaS (Chatbot-as-a-Service) solutions to cater to your unique business needs and budget. Choose the plan that best suits your requirements and get started on your AI transformation journey today!

Basic

(Ideal for small businesses & simple chatbots)

Features
  • Basic chatbot development with pre-defined functionalities
  • Limited conversation flows
  • Text-based interactions
  • Integration with one platform
  • Dedicated project manager
  • Secure and scalable chatbot infrastructure
  • 24/7 uptime monitoring & technical support

Enterprise

(Ideal for medium-sized businesses & mid-complexity chatbots)

Features
  • Custom chatbot development with tailored functionalities
  • Advanced conversation flows with branching logic
  • Multi-channel support (text, buttons, menus)
  • Integration with multiple platforms
  • Basic analytics and reporting

  • Dedicated project manager
  • Secure and scalable chatbot infrastructure
  • 24/7 uptime monitoring & technical support

Ultimate

(Ideal for large businesses & complex chatbot needs)

Features
  • Bespoke chatbot development with advanced capabilities (e.g., AI, voice recognition)
  • Multi-language support
  • Complex conversation flows with conditional logic
  • Integration with CRM, marketing automation, and other enterprise systems
  • In-depth analytics and performance reporting
  • Priority support and account management
  • Dedicated project manager
  • Secure and scalable chatbot infrastructure
  • 24/7 uptime monitoring & technical support
Contact Us for a Quote

Now let's embark on our enterprise
AI adventure!

Address

Hilton Towers, 308, Sector 11,
CBD Belapur, Navi Mumbai,
Maharashtra 400614, India

Phone

+91-9773840832

E-mail

Contact@macbotai.com

Working Hours

Mon-Fri 9.00 AM to 5.00PM.